On-Screen Keyboard not working in Citrix-Session

[Wolfgang Germ]

Hello,

 

I'm preparing a XenApp 7.14 Environment with Server 2016 VDAs.

I did discover that the Windows On-Screen Keyboard is not working in an ICA-Session. (Citrix Desktop)

 

I start the On-Screen Keyboard inside the Citrix Session (Desktop) through Start-Menu typing the command "OSK". (See attached Screenshot "OSK-1.png")

 

The On-Screen Keyboard does not start. Instead an error is displayed. (See attached Screenshot "OSK-2.png") The Screenshot was taken on german OS. The error reads "On-Screen Keyboard could not been started" and "On-Screen Keyboard does not work anymore" ...

 

The Windows Event-Viewer lists an entry about the error. (See attached Screenshot "OSK-3.png")

 

The On-Screen Keyboard does work without any problem, when connecting through RDP.

 

Am I the only one, who has this problem?

 

Thank you

[Laurent de Rozario]

Hello,

 

I have the same problem on Xenapp 7.9 and Windows 2012 R2.

This is not due to the RDP layer or admin rights I think.

 

Do you find a solution?

[Wolfgang Germ]

Hello,

 

No, I didn't find a solution. It is still Not working.

The On-Screen Keyboard works fine in a RDP-Session, but doesn't work in an ICA-session ...

Easy repoducible as mentioned in first post.

 

[Laurent de Rozario]

 

Hello,

 

Thank you for your reply.

 

In my case, I was able to find a solution by activating and deactivating the UAC. Little understandable but functional. Maybe this information will be useful to the visitors of this page.

 

[Liubomir Nikolov]

Does anyone found a solution to this?