frequently asked Questions
How can I return an item?
- Write a short email with the reason for the return and the order number
- Pack items securely and return them at your own expense
- As soon as the goods arrive back at us, the money will be transferred back.
Johannes Lindorfer, West Connect GbR.
Mayor Kiener Strasse 2
82275 Emmering, Germany
Please contact us with any questions or others
Issue.
We work with DHL.
Germany:
📦Free shipping (with tracking number)
Austria:
1.) Paid shipping for all orders under €99 (with tracking) - €1.49
2.) Free standard shipping from 99€ order value (with tracking) - 0.00€
Switzerland:
1.) Paid shipping for all orders under 190 CHF (with tracking) - 4.19 CHF
2.) Free standard shipping from 190 CHF order value (with tracking) - 0.00€
Zone 1 + UK:
1.) Paid shipping for all orders €2.44
Countries we ship to:
Germany, Austria, Switzerland, Andorra, Belgium, Bulgaria, Croatia, Denmark, Estonia, Finland, France, Greece, Ireland, Italy, Latvia, Luxembourg, Monaco, Netherlands, Norway, Poland, Portugal, San Marino, Slovakia, Slovenia, Spain , Sweden, Czech Republic, Hungary, Vatican City, United Kingdom, Cyprus