Dating from 1545, the 3-star boutique Hotel Schlüssel is a renovated historic property offering en-suite accommodations in the Old Town of Lucerne, just a 10-minute stroll from the train station and ferry terminal. Free WiFi is available throughout the property. Each of the rooms at the Schlüssel Hotel is decorated in a cozy style and faces either the picturesque church or the well-kept garden. They all come with a modern bathroom and cable TV. The hotel features two on-site restaurants which serve homemade specialties and food from the Alpine region. In addition, the restaurants use regional products from Switzerland and organic products. Popular nearby attractions include the Chapel Bridge and the shopping area, both located 5 minutes away on foot. Guests can park in the multi-story car park Kesselturm, located 1640 feet from the property.

Couples in particular like the location – they rated it 9.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Located in the heart of Lucerne, this hotel has an excellent location score of 9.6


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 queen bed
2 queen beds
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.2
Facilities
8.5
Cleanliness
9.1
Comfort
9.2
Value for money
8.3
Location
9.6
Free WiFi
9.1
Select topics to read reviews:

See what guests loved the most:

  • Philip
    United States of America United States of America
    A comfortable boutique hotel in the heart of historic Lucerne. Our second-floor room, while small, was artfully decorated, clean, and very comfortable, with a large opening window. Breakfast was simple, and service was excellent. The staff was...
  • Inna
    United States of America United States of America
    Lovely hotel in the old town. 10 min walk from the station, beautiful area. Clean, friendly staff, comfortable bed with down pillows and blankets. It has an elevator even though located in historical building. Would stay there again.
  • Marla
    United States of America United States of America
    The beautiful historical building and its’ location in the historical center. It is close to the river with many nice outdoor restaurants close by. The breakfast was exceptional as was the service throughout our stay. I had a dental emergency...

Hotel area info

Restaurants
1 Restaurant On Site

  • Restaurant Schlüssel
    • Cuisine
      European
    • Open for
      Lunch • Dinner • High tea
    • Dietary options
      Vegetarian

Amenities of Hotel Schlüssel
Great facilities! Review score, 8.5

Most popular amenities
  • Parking
  • Free WiFi
  • Family rooms
  • Non-smoking rooms
  • Restaurant
  • Laundry
  • Elevator
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bathtub or shower
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
Outdoors
  • Outdoor furniture
  • Terrace
Room Amenities
  • Socket near the bed
  • Clothes rack
Activities
  • Hiking
    Off-site
Living Area
  • Desk
Food & Drink
  • Coffee house on site
  • Wine/Champagne
    Additional charge
  • Bar
Internet
WiFi is available in all areas and is free of charge.
Parking
Public parking is available at a location nearby (reservation is not possible) and costs CHF 30 per day.
  • Parking garage
  • Electric vehicle charging station
  • Accessible parking
Transportation
  • Public transit tickets
Services
  • Concierge
  • Baggage storage
  • Tour desk
  • Laundry
    Additional charge
Safety & security
  • Fire extinguishers
  • Smoke alarms
  • Security alarm
  • Key card access
  • Safe
General
  • Smoke-free property
  • Hardwood or parquet floors
  • Heating
  • Elevator
  • Fan
  • Family rooms
  • Non-smoking rooms
Accessibility
  • Upper floors accessible by elevator
Languages Spoken
  • German
  • English
  • French

House rules

Hotel Schlüssel takes special requests – add in the next step!

Check-in

From 2:00 PM to 6:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

From 7:30 AM to 11:00 AM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Curfew

The entrance to the property is closed between 11:00 PM and 7:00 AM

Children & Beds

Child policies

Children of all ages are welcome.

Children 4 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 3 years
Crib upon request
CHF 25 per child, per night

Prices for cribs aren't included in the total price. They'll have to be paid for separately during your stay.

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

No age restriction

There's no age requirement for check-in

Pets

Pets are not allowed.

Maestro Mastercard Visa EC-Card American Express Cash is not accepted Hotel Schlüssel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about Hotel Schlüssel

  • Hotel Schlüssel has 1 restaurant:

    • Restaurant Schlüssel

  • Hotel Schlüssel offers the following activities/services (charges may apply):

    • Hiking

  • The prices at Hotel Schlüssel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Hotel Schlüssel is 2,150 feet from the center of Lucerne. All distances are measured in straight lines. Actual travel distances may vary.

  • Check-in at Hotel Schlüssel is from 2:00 PM, and check-out is until 11:00 AM.

  • Room options at Hotel Schlüssel include:

    • Double
    • Family

  • Guests staying at Hotel Schlüssel can enjoy a highly-rated breakfast during their stay (guest review score: 8.8).

    Breakfast option(s) include:

    • Continental
    • À la carte