Storefront-Kiosk / Ringfotokiosk
A general
quickstart manual for the IT-8000/IT-9000 terminal and the software that
usually comes with it can be found here
The
update installation guide can be found here, an overview about the new
features can be downloaded here (both
german)
1) System
requirements
Dualcore
2,2,GHz, 2 GB RAM, Windows XP Professional, Windows must be installed on C: a
partition D: hast o exist for data exchange/cache purposes
Internetconnection
for activation and maintenance
2) Installation
Installation
is only executed by Silverlab Solutions GmbH support employees! For questions
regarding this issue feel free to contact our sales department.
3) Configuration
of the Kiosk
Step 1: Going to the console, To bring up the
user menu first click on the screen to make the screensaver disappear. You will
see the following screen.
Click
and hold the marked area (1 cm from the bottom right corner of the title menu
and 1 cm tot he left) fot about 3-5 seconds.
Step 2: Enter password
Enter
the password „silv“ and click „Continue“.
Step 3: going tot he
configuration menu
Click on “Configuration“
for price changes.
Click
on „Shutdown Kiosk“ to close down the Kiosk software.
Step 4: changing prices
1. click on "Prices"
2. If you have multiple
services (instant prints, Minilab, external fulfillment by laboratory) you can
select the desired product line by choosing from the „service level“ drop-down.
3. Choose the product you like
from the table and change the price break
4. Here you can change the VAT
5. double click on the product
price and enter the price
6. change additional costs
here
7. Mark the product to
activate/deactivate a product
8. When you have the products
accordingly click on „done“ to accept the changes.
3. Repeating an order
Methode A)
Change to the console as
described in Step 2 and select “repeat order. Then enter the order number from
the receipt and confirm it with “continue” The order will then be sent out
/produced entirely again.
Methode B)
Go tot he configuration
as described in step 3 and go to „Orders“.
Here you have an
order overview with names (you will even find the products ordered under
„details“). Click on “release again” to repeat an order. Additionally you will
have the possibility to reprint the receipt from that order. Just click on
“Reprint receipt” and selsct the receipt you would like.
4. Shutdown terminal
Methode 1) Exit the
kiosk-software as described in Steps 2/3. Then click on Start => Shutdown
Computer => Shutdown.
Methode 2) Go tot he console
using end, the go the configuration menu. Under “System” you can let the
terminal shutdown.
Important:
Please always shutdown the terminal properly. Directly shutting down or pulling
the powerplug may result in broken Windows registry entries so that the
terminal may have difficulties starting up!
Silverlab Kiosk
settings
There
are different settings available fort he Kiosk. Here is an overview about the
most important features.
1.
Changing prices
In the menu setting „prices“
you can change your prices, incl. price breaks and deactivate products as you
like.
Selecting a product line
Choose the product line from
the „Service Level“ drop down menu.
All Products = all products
from every product line
Instant = instant prints from
attached printers
Minilab = Own productions with
Minilab(s), large format printers, etc….
Gifts = products ordered from
external fulfillers like laboratories
Changing prices:
Mark a product an ddoubleclick
on the price. Now entert he price (e.g. 0,29 for a 29 ct print price) and
confirm that with „done“
Changing price breaks
Mark the product and click on
„price breaks“. With „add“ you add a new price break and remove it by clicking
„remove..
Create a price break/remove it
again:
Step 1. Desired price break
(e.g. 30 = starts from 30 pieces)
Step 2. Enter desired price
per piece (e.g. 0,15 = 15 ct per print)
Deactivateing a product
Check the box before the product in the „available“
column.
2. Order fee, additional costs
and VAT
In the „additional prices“
section you can define your order fee, and, if you like, additional costs for
Bluetooth, text input, etc.
Service Level - instant =
order fee for the instant print product line
Service Level - minilab =
order fee for the own production product line
Service Level - gifts = order
fee for products supplied by external producers and laboratories
After that come the additional
costs, these are added for each single image of the order as soon as the
customer does the according action.
There are the following
possibilities:
edit = Editing of any kind
border = when adding a border
or greeting card.
text = when adding texts
autocorrect = when choosing
automatic colour correction
black_and_white = when blak
and white colour correction is added
sepia = colour correction
„Sepia”
duotone = colour correction
„Duotone”
redeye = Red eye correction
source_bluetooth = Picture has
been transferred via Bluutooth
source_irda = Picture has been
transfered by Infrared (can also be used for scanners or other means)
source_scanner = Picture has
been scanned
source_website = Picture has
been loaded from an online source (currently not available)
source_local_stock = Picture
was loaded from local stock photos folder
Calculation example (not
displayed on screen):
You added additional costs of
1,50 for „source_local_stock“ (Photographers images).
If a customer selects an image
from the local stock photos folder and prints a 10x15 from that (which costs
0,35 Euros) he will be billed 1,85 Euros.
Under „Set taxes“you can
change the VAT. The value 0,19 would be 19% VAT.
3. Connection to the superlab
PC
In the „Photokiosk“ menu
you can set the input folder of the superlab-PC.
Use the button „ Browse“ in
the last column and change the outputfolder of the kiosk.
Attention: the output has to
conform with the input folder of the Superlab, otherwise orders will not be
transmitted!
Note:
When the set folder cannot be reached, e.g. becaus a
network connection tot he Superlab does not work or the Superlab-PC has not
been started, then the kiosk will not start up properly and will show you this
menu. Then enter the path to the Superlab input folder again manually..
Note: changing paths may
result in a non-functional kiosk.
4. Logos
Under "Logos" you
can change logos for the receipt print..
Logo receipt
Here you can set your own
vendor logo for the receipt by clicking on „browse“ and selecting an image
file.
Please note: If you want to
use this feature it hast o be activated by a service-employee from Silverlab
Solutions, as logo are usually not printed on the receipt..
5. Product arrangement
You may change naming of every
product line and every product here.
Choose your product line from
the upper menu
Instant = instant prints
Minilab = own production
Gifts = fulfillment by
external laboratory
Now you can get to the desired
product by follwoing down the tree and change the naming oft he product
by doubleclicking it and changing it to your liking..
Note: you also change
the name for the three Minilab product lines here
Preset: Standard, Express, OVernight
Note: Please check wether
every letter of the product you changed is displayed in the kiosk.
Note: Updating a kiosk may
result in reverting the namings to standard values.
6. How to deactivate product grouping in the
shopping cart
In the current version it is possible to group image
products in the shopping cart according to their product type.
You can deactivate these grouping feature to display
every picture ordered.
Close the Kiosk software (password: silv) and go to
„Configuration“.
Go to „Photokiosk“ on the left side.
Deactivate the option „Group articles in shopping
cart“ and „Collapse groups on default“.
Confirm you settings with „Done“.
7. product
pre-choice in the picture pool
In the
current version images can be correlated to a product immedialtely in the
picture selection screen. Now you can swiftly got to the shopping cart and
really shorten the order process..
For this mark the photos you would like to order and
click on „order images“.
In the next step choose the product which you
would like to order.
The you will
arrvice back in the picture pool . Here you will see the 10x15 chosen
beforehand in the selection.
Then go the „Shopping cart“, the software will now
pass all the steps between und jump right tot he shoping cart, where you can
finish the order.
If the button „Order prints“ does not appear you can
simply activate this feature in your kioks’s settings.
Necessary settings:
Close the kiosk by going to the console (password:
silv) and go to “configuration”, go to “Photokiosk” on the left side and on
“Quickorder products”.
Simply choose
which products you would like to have in this quickorder selection.
Confirm you settings by clicking on „OK“ and „Done“.
7. Apple and
Android-Geräte:
The current versoin of the
kiosksoftware allows connection of Smartphones with Apple iOS (newer than
version 4) and Android (newer than version 2.4) by cable with the kiosk.
Simply connect your smartphone tot he front-USB port
of the cardreader and wait for about 20 seconds untill it has been recognized
by the operating system. Then click on “wired device to automatically transfer
all the images..
For Android-Smartphones:
These work from version 2.4 onwards. Check wether the
smartphone connects as camera. You may have to swith the connection type to
camera in your phones system settings menu. The exact location of this settings
may vary according to the exact type of smartphone you have. Please look this
up in your phones instrauction manual.
Screenshot for typical
Android-phone
For Apple-Geräte:
These connect automatically as
cameras but under certain circumstances may take langer than 20 seconds
(depending on IOS version and model number)