10 total
DO NOT BUY FROM THIS COMPANY.
I am in the middle of a dispute for a refund for a faulty product and quite willingly take them for further legal pursuit.
Their refund policy is 7 days from the receipt of the product but they email respond by delaying the process, suggesting customers to take further actions to send further emails of videos of the product.
Date of experience: March 26, 2024
They only give you 7 days from delivery to return a product. It's ridiculous. But when I contacted them they sent me an email stating they have a large amount of returns and can not get back to me right away. So it's ok for them to be delayed getting back to the customer but only give the customer a 7 day return policy. What happened to 30 days like most companies offer? They are not customer friendly in my opinion. I do not recommend buying from them.
Date of experience: January 29, 2024
This must be the WORST company to deal with ! I have a faulty product and they expect me to pay for the return to USA before they will issue a refund and take and send photos of my packing and postal service.
I bought this BlueBolt charger in good faith and expected it to work! It doesn’t.
I’m left with no alternative other than to accept a meagre 15% partial refund from BlueBolt.
My advice is not to deal with this company unless you are in the USA.
Date of experience: January 29, 2024
Did not charge watch with phone in place right out of the box
Customer service non existent
Arrived after Christmas
Not transparent it was coming from Japan
Date of experience: December 26, 2023
Reply from Bluebolt PC Ltd
We're sorry to hear about your experience. However, we would like to clarify that we do not sell Apple products, We are a company based in England and do not sell to the US. We believe that you maybe referring to another company based in Europe with a very similar name who specialise in chargers this is not us!
We hope this clears up any confusion, and we apologize for any inconvenience caused. For clarification, please see our website www.blueboltpc.com Therefore could we kindly ask you to remove this review as it reflects bad on our business.
I cannot recommend ian and the team at blue bolt highly enough! My sons gaming pc went bang! As I’m not in anyway computer savvy I took it into blue bolt- Ian explained exactly what he was going to do, gave me worst case and best case scenario quotes! I explained that my son is autistic and that change isn’t something my son copes well with, they were so understanding- within a week my son had his pc back in his room all fixed at a very reasonable price too! I was given a full breakdown of everything in my invoice!
Absolutely fantastic service
Thank you again bluebolt
Date of experience: November 18, 2022
Did not charge Apple Watch. Contact customer support but got no reply. Do not recommend this product
Date of experience: January 22, 2024
I recently had my PC repaired, the service I received at Bluebolt was amazing, they kept me in the loop with everything.
I will definitely be using them again
Highly recommended.
Date of experience: November 20, 2022
I buy 3 blueboltchargers - home products Made in China from the USA. One of this is demage. It does not load the apple products. The support is only a writing office - its not a real help. They write and write again and she want a cinema for the next Oscar - or what. Dont buy anything -its not EU right. You must pay the return to sender. In slogan she write - its easy to give back. Thats not easy - it is complicated and the result - Don't buy anything from this company. The demage product was without a cover. And if you give back than you must make picture from the product and the cover. IT's a joke!!!
Date of experience: October 23, 2023
Reply from Bluebolt PC Ltd
Es tut uns leid, von Ihren Erfahrungen zu hören. Wir möchten jedoch klarstellen, dass wir kein deutsches Unternehmen sind; wir sind in England ansässig. Es scheint, dass Sie sich auf ein anderes Unternehmen mit einem ähnlichen Namen in Europa beziehen könnten. Wir verkaufen unsere Produkte nicht in Europa. Wir hoffen, dass dies jegliche Verwirrung klärt und entschuldigen uns für etwaige Unannehmlichkeiten. Zur weiteren Klärung besuchen Sie bitte unsere Webseite www.blueboltpc.com.
Daher möchten wir Sie freundlich bitten, diese Bewertung zu entfernen, da sie sich negativ auf unser Geschäft auswirkt. Entschuldigen Sie, falls das Deutsch nicht perfekt ist, da wir kein Deutsch sprechen und CHAT GPT um diese Übersetzung gebeten haben.
Bluebolt PC Your Tech Solution Destination
https://www.blueboltpc.com
We're sorry to hear about your experience. However, we would like to clarify that we are not a German company; we are based in England. It seems you might be referring to another company with a similar name based in Europe. We do not sell our products in Europe. We hope this clears up any confusion, and we apologize for any inconvenience caused. For clarification please see our website www.blueboltpc.com Therefore could we kindly ask you to remove this review as it reflects bad on our business. Apologies if the German is not perfect on this as we do not speak German and have had to ask CHAT GPT to translate it for us.
Placed an order and paid 10 days ago! ! Have heard nothing back.
Date of experience: January 23, 2024
Great service, quick turnaround and really friendly people
Date of experience: September 23, 2021
