JOIN  Reviews

My experience with JOIN has been seamless. It's helped me save quite a lot of time & I'm honestly not sure as to why the trustpilot reviews are so "bad".

Date of experience: December 01, 2023

I am quite surprised to see that this website had so many bad reviews. From the perspective of an employer, this is the best recruitment site I have found for free.

It allows to manage the job offers and applicants very easily. Also, I received many good quality applicants (meaning they were serious about their application and qualified) so I would definitely recommend it, at least for companies.

Date of experience: November 16, 2022

Really good company. They've helped me a lot in HR and the ROI is quite high and I'm happy that I received an email regarding their product.

Date of experience: January 24, 2024

Terrible company. Zero customer service. We were a paying client with active job ads and then they decided to remove us from the platform without any reason. We have sent countless emails and messages on different platforms but they simply do not respond. They are a SCAM.

Date of experience: February 01, 2024

Join seems to be wellmade for employers but for job candidates its kind of a nightmare!
I have an account on there site, so applying should be made easy, but it does not work, so theres a job i really want the employer chose Join! Well impossible for me to apply! And its not a once in a year accident, its been going on for months, without join even noticing it! So i would very much not recommend your use of there platform!!

Date of experience: January 09, 2024

This fancy looking job board site with a very credible looking job ad for a legit company just allowed a scammer to get me to install a "custom video calling software" to set up interview times. Beware when the "recruiter" messages you to email them outside of the current job platform. Their legit looking work email will then ask you to look up a video calling platform that's unheard of complete with a convincing website that somehow only has the Windows desktop version working while MacOS, iPhone and Android app version are not working/coming soon(We know why. Easier to hack on Windows). The 1 Star is because Join.com is not allowing me to report this scammer. Site is giving me an error message.

Date of experience: April 07, 2024

Join.com is a scam business. It created fake job postings for our company and misled applicants to believe these were legitimate jobs. This can be detrimental to a company's reputation in the market. Beware.

Date of experience: February 19, 2024

We created an account with join.com for our organization.
After a few hours, we received an email that the legitimacy of our company could not be verified.
We have offered to submit ourselves to any kind of verification join.com would like to do, but we have yet to hear from them.

Date of experience: March 06, 2024

I applied on LinkedIn for a job that was advertised there and was redirected to join.com. I was then contacted by Albert Russell through Join, on behalf of company that is legit, it even had a legit logo in their profile. I contacted this company through email and they confirmed someone is impersonating them and sending fake job offers. Albert Russell asked to download software for video calls so we could do the interview. The website was full of malicious viruses. It looks like Join doesn't verify these employee profiles and may not even care.

Date of experience: February 23, 2024

Join does not perform company verification checks and their website is full of scam job postings from fake companies. Be aware of this situation because they do not alert the candidates affected. I would avoid this company...

Date of experience: January 25, 2024

Really sad employers use this platfrom. Interface is not intuitive at all, interaction between HR and candidate is somewhat.... For example "not a fit" status, seriously? A candidate made up a CV, wrote motivation letter and got this status even w/o notification to the mail box (i have to check manually this page?), it is just not polite, candidates are not potato on the market, they are humans.

Date of experience: October 31, 2023

1- The system is clunky and doesn't let candidates attach documents once they applied
2- The advertising - pay as you click system advertises on boards that have no relevance to the job posting
3- The paid advertising on Linkedin returns very few results over 14 days (5) whereas posting directly on LinkedIn returns 11 in 1 day.
4- Their support service, while being polite refuses to refund even when the request is made 1 minute after posting

Date of experience: December 06, 2023

Found a few job posts which were linking to join.com, which I wanted to apply to. The platform was not working, because their captcha validation was buggy (kept getting an error saying "Recaptcha token is invalid"). I've reached out to them about the issue. More then 3 months later, they've sent me an email about how they can't put me in touch with recruiters directly, and wishing me good luck. I stopped trying to make sense of this. There are countless other job boards out there which actually work, so I also wish them good luck.

Date of experience: June 03, 2023

Join have advertised a vacancy for our company that does not exist, they have done this as click bait.

I had never heard of Join.com until people started applying for a job that did not exist - AVOID AT ALL COSTS!!!

Date of experience: August 01, 2023

Looks like this site is a scam. I found a job listing on LinkedIn that was posted by this site and I was led to this site to apply. When I sent a follow-up email to the person who runs the company I supposedly applied to, he said the job posting was fraud and that they don't have any positions currently available.

Date of experience: July 27, 2022

Appalling customer service. We're an early stage start up. We posted two roles on join.com after the platform was recommended by our investors. Shortly after creating our account, it was arbitrarily suspended because our website domain does not match our email domain. We explained that we use separate domains by choice and that it was an urgent priority for our boards to be reinstated. Responses from customer service were slow, rude, and unhelpful. Our customer "care" manager, Leon, provided information directly contrary to the automated emails we had received from the site. We did exactly what we were asked and the account was still not reinstated. When we provided extensive information about every aspect of the business, Leon stopped responding.

Date of experience: November 25, 2022

From perspective of applicant I hate every single step of application and I can recommend companies do not use this platform for recruitment.

I found a job on Linkedin, after that I was redirected to a company site, after that I was redirected to this platform page, where I was forced to create a new profile and account with email and password to send my CV for a role.

Okkk, but after that they started to push me by email. They asked me to verify my account, to complete my profile on their platform and so on…
I don’t have any benefit from that and spent a lot of time for this journey.

Hate it,
Bye

Date of experience: December 07, 2021

Complete lack of seriousness, this company seems to be a zombie. I'm waiting for 4 days ago because my account is "unavailable" without any response from their side, even no response on their support chat. Basically, my account was automatically set as unavailable after a password reset. I have screenshots to upload here if possible.

I was not able to start using the product, it was promising but I encourage any company to stay away from this service as this kind of thing can happen, and can put you in a bad situation, to not be able to log in for several days, causing you to not be able to manage your hirings, and as I can see their support is simply inexistent.

Date of experience: September 27, 2021

NICE! GREATTTTT

Date of experience: November 14, 2023

I applied for a position with a company on Join.com named Dryad Construction for the Remote - Data Entry Clerk / Administrative Assistant / Customer Service position. I received an email from 'grace' @ dryadsconstructionllc.com' for a 'job offer/interview'. When I went to the website for Dryad Construction, I noticed there wasn't an 's' on the end for the actual company. This is definitely a scam and worse, Join.com has no accountability nor accessibility to complain. The 'chat with us' button doesn't work. Feel the scammers picked this website knowing it would be highly unlikely to ever be held accountable. Delete all information and resume from this website!

Date of experience: October 18, 2022