Drogist.nl Reviews

85,750  Excellent
TrustScore 4.5 out of 5

4.6

In the Hair Product Store category

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Reviews4.6

85,750 total


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Rated 1 out of 5 stars

Waste of money and time and bad experinice

I placed an order on 21 May 11:00 PM
At 24 MAY DHL it is deliverd . I didn't recieve anything .
Asked all my neighbors none took it instead of me .
No delivary note were left for me .
Customer service says dhl gps tracking say they went your location .
No single details if they give it random neighbore or not I also live very close to the DHL Point so it is 100% were close to my house .

Finally they say I don't have legal right for compensation .
Well I don't care about compensation it was a urgent hand brace for my wrist and I did order from a different supplier and recieve it on time , bad experinice try to avoid them .

Date of experience: May 21, 2024


Rated 4 out of 5 stars

Products match the Description

They deliver but not on the next day when you order before 23:00 as stated on their website. Also no option to choose a delivery courier, always using DHL.
Products match the description and the prices are friendly.

Date of experience: March 26, 2024


Rated 5 out of 5 stars

Very good customer service, fast delievery

Very good customer service! Fast delivery to Belgium. You don’t need to worry of having troubles when ordering here.

I ordered a mineral powder which initially arrived open, part of it was spilled out (it bursted due to shaking on the road in car). I wrote them what happened so that next time they pack it better if someone else orders it and I was pleasingly surprised when they decided themselves to send me a new product immediately and didn’t even want me to send them back the previous one.

Date of experience: March 10, 2023


Rated 5 out of 5 stars

Great!

Drogist has a wide selection of dietary supplements and other products for good prices. They often give discounts. Their support is also very friendly and helpful.

My last shipment got returned because of an error at the delivery company and the support person reshipped the package within 2 days and I got the items delivered the next day in the morning.

I am satisfied with their services and my last order.

Date of experience: August 20, 2023


Rated 4 out of 5 stars

Wrong product returned

Not so happy
I looked for certain hair color and saw a good offer at drogist.nl, unfortunately the link was wrong, so I bought a wrong color (correct product). I asked for replacement. I needed to pay the return myself, the correct color of the same product was unfortunately 2,5times more expensive, no good will offered, so I did not reorder.. well.. unfortunate.. hope the payback comes fast..

Date of experience: September 11, 2023


Rated 5 out of 5 stars

Tena Zinc cream 100ml

Tena Zinc cream 100ml
Sanex Douchegel dermo pro hydrate 650ml Sanex Douchegel dermo protector 1000ml Centrum Original advanced 60 tabletten Lucovitaal Calcium magnesium zink 100 tabletten.
Geweldig dankje wel.

Date of experience: May 22, 2023


Rated 5 out of 5 stars

Drogist.nl is a very nice online…

Drogist.nl is a very nice online shopping experience. I always look to their site first thanks to their lower prices. Great customer service and fast shipping of all orders...I recommend this place indeed...

Date of experience: June 12, 2023


Rated 4 out of 5 stars

Fast delivery.

Fast delivery, 1 day. Item as described. Solid packaging.
My first order and I removed one star because the order is not listed in my account history and it was troublesome. Even today it is not listed.

Date of experience: September 28, 2023


Rated 5 out of 5 stars

This is my first order for drogist.nl.

This is my first order for drogist.nl.
I live in Spain, and this medication co has surprised me totally. High quality, quick delivery.
If I could rate you 500 stars, I would.
Thank you.
LW La Marina

Date of experience: September 28, 2023


Rated 5 out of 5 stars

Good experience overall

Not everything has the best price, but the things that i needed was fairly priced. Free delivery order limit is good and delivery itself was also hassle-free.

Date of experience: June 26, 2023


Rated 5 out of 5 stars

Fast and free delivery

The order was delivered fast and there prices were lowest. I ordered Balneum badolie. The delivery got free due to one day promotion

Date of experience: September 27, 2023


Rated 5 out of 5 stars

Easy order and good price

Ordering was easy, and it was the best price I found for my Original Source Mint shower gel, because thank you Brexit now it costs a fortune to import the stuff.

Date of experience: June 07, 2023


Rated 5 out of 5 stars

Fast delivery and nice products

The delivery is very reliable, the variety of products is also nice. Not all products have competitive prices, but many do. Highly recommended!

Date of experience: March 17, 2023


Rated 5 out of 5 stars

Convenient and fast

The delivery was made within suggested SLA’s and team was reachable on the chat. Thanks to Zoe for quickly addressing questions on the dispatch!

Date of experience: June 14, 2023


Rated 3 out of 5 stars

Hope it doesn't happen again

I bought same slippers for my father a few months ago, the quality was good but unfortunately it was teared after a couple of time using. I couldn't find where to submit the issue so I have to order again.

Date of experience: October 06, 2023

Reply from Drogist.nl

Dear customer,

Thank you very much for your review.

We are sorry to hear that the quality of the slippers you ordered from us a few months ago did not meet your expectations.

You can find our contact details on the invoice we send with every order and on our website. We can be reached on working days by e-mail, telephone or live chat. In order to process your complaint, we would like to receive a photo of this with the corresponding order number.

We would be happy to see what we can do for you.

Kind regards,

Zoë from Drogist.nl


Rated 5 out of 5 stars

Super fast delivery

Super fast delivery!
I am always impressed how reactive they are: you place an order and the next day it is in your house! 🤩

Date of experience: August 20, 2023