What Is a Sales Administrator and How to Become One

Sales administrators provide clerical and organizational support to a sales team. As a sales administrator, you track orders, process paperwork, maintain the customer database, and ensure products or services are delivered on-time. You may also handle customer questions, requests, and complaints. Sales administrators often monitor sales goals and encourage the sales team to meet their monthly or quarterly quotas.

The qualifications you need to begin a career as a sales administrator include a high school diploma, clerical skills, and several years of relevant experience. For applicants without the requisite experience, most employers prefer to hire those with an associate or bachelor’s degree in business administration or a similar field. Some companies accept job applicants with a bachelor’s degree in any subject, coupled with previous sales experience. You must have moderate computer proficiency, as your duties entail filling orders or completing sales-related paperwork. You may also need to know how to use customer relationship management (CRM) software.

Job Summary

Job Summary: We are seeking a dedicated Sales Administrator to provide excellent support to our sales team. Your daily job duties include preparing pricing documentation and proposals for customers, responding to customer calls and emails, and assisting the sales staff in completing customer paperwork. You will also follow up with customers to ensure they are satisfied with their products and services, input data into our customer management system, and manage the sales department’s calendar. We prefer candidates who have at least one year of experience in administrative roles.

Duties and Responsibilities

• Process orders via email and phone
• Check orders and invoices for accuracy
• Contact clients to obtain missing information or answer queries
• Update sales and customer records
• Generate monthly sales reports

Requirements and Qualifications

• High school diploma or equivalent; bachelor’s degree preferred
• 1+ years of experience as a Sales Administrator or other administrative role
• Proficient with CRM software and Microsoft Office
• Strong knowledge of sales performance metrics and KPIs
• Outstanding organizational and multitasking skills
• Able to prioritize work and succeed under deadlines

Job Summary

Job Summary: We are seeking a dedicated Sales Administrator to provide excellent support to our sales team. Your daily job duties include preparing pricing documentation and proposals for customers, responding to customer calls and emails, and assisting the sales staff in completing customer paperwork. You will also follow up with customers to ensure they are satisfied with their products and services, input data into our customer management system, and manage the sales department’s calendar. We prefer candidates who have at least one year of experience in administrative roles.

Duties and Responsibilities

• Process orders via email and phone
• Check orders and invoices for accuracy
• Contact clients to obtain missing information or answer queries
• Update sales and customer records
• Generate monthly sales reports

Requirements and Qualifications

• High school diploma or equivalent; bachelor’s degree preferred
• 1+ years of experience as a Sales Administrator or other administrative role
• Proficient with CRM software and Microsoft Office
• Strong knowledge of sales performance metrics and KPIs
• Outstanding organizational and multitasking skills
• Able to prioritize work and succeed under deadlines