Statsig

Ross and I are travelling from Seattle to NY for our sold out A/B Talks roadshow meetup tomorrow 👏🏻 The event features Statsig’s Head of Data, Timothy Chan, moderating an incredible panel of guests. Check out more: https://lnkd.in/dFvEhYDP (He likes travelling, promise. He sleeps the entire flight)

For the past few months a small number of Monzo customers have opened their app and been prompted to use our basic banking experience, which is a key part of our Monzo emergency banking mode used if our primary banking platform is experiencing an outage. Monzo Stand-in is our answer to a regulatory challenge around critical suppliers, of which AWS is one. We now have a complete back-up bank (data, software, infra, etc.) that securely operates as a first class citizen of our production infrastructure meaning in the event of any major failure (e.g. we break production), this system will immediately stand-in to maintain customer service. Importantly, we're also able to partially invoke Stand-In so we can use individual components (e.g. just FPS inbound/outbound) in the case of limited primary platform/service outage. Monzo Stand-in has been running invisibly in the background for 6 months verifying the decisions it takes are fully consistent with our primary platform. As an illustration, that means that card payments are processed in both platforms simultaneously and our verification infrastructure substantiates decision consistency in realtime. During the past few months we’ve randomly selected a small population of customers to complete their task using our emergency mode, which is what customers see if they open the app if we’ve lost the primary platform. Every day a tiny group of customers are randomly selected to use the experience after which they will not be eligible again for another 5 years. Of course - if it's an inconvenient time, they can quickly and easily get out. Yes - we’re testing in production and I’m pleased that our data demonstrates that even this basic experience is good enough to solve customer’s needs. All these forms of continuous testing give confidence that our entire fallback infrastructure works, from the UI all the way down through our systems, infrastructure, networking and data. If you’re a Monzo customer and you open your app and see this - give it a run out, you might not see it again for 5 years. If you want to join us in going the extra mile to make banking magical, simple and reliable in the UK and beyond - I'm hiring engineers, engineering leaders and data scientists, apply here: https://monzo.com/careers/

One thing that's been fun about the startup life is learning how to be scrappy. Our CEO Vijaye R. is the king of scrappiness. Kicking off the first company performance review cycle? He'll build a perf tool the weekend before. Ramping up recruiting and tracking candidates slowing you down? He'll code up a bare-bones ATS on the plane ride home from vacation. Nothing is scrappier than building in-house tools (vs. paying for an external, off-the-shelf solution), but it's important to be honest that there's a time and a place for building vs. buying. One of our founding engineers Tore wrote up a great piece reflecting back on our build vs. buy policy and where it's been successful vs. broken down historically. Check out his piece here- https://lnkd.in/gHixBb84 (bonus easter egg- if you're ex-FB and missing FB's internal tools we include a mapping of internal tools: external off-the-shelf solutions at the end of the article!) #startups #scrappiness #buildvsbuy

Join us Thursday with guest speaker Kevin Anderson, PM Experimentation at Vista, as we dive into everything experimentation 👏🏻 Register today: https://lnkd.in/djtv2S6H Aren’t able to make it? Your registration will get you an on-demand copy of the webinar when it wraps.

Join me and Siddharth this Thursday for a fireside chat where I will share my views on the world of experimentation, analytics, and product management. Here's what we'll cover: → My journey and ongoing fascination for experimentation. → Recent trends shaping our industry. → Key elements of a "great experimentation culture". → Metrics for measuring experimentation program success. → Build vs. Buy experimentation tooling. Missing a topic? No worries, you can ask me anything. Save your spot now. #Experimentation #FiresideChat

I'm excited to learn all of Vista's secrets:

Join Us for an Insightful Webinar on May 16th! We're excited to welcome Kevin Anderson, Product Manager for Experimentation at Vista and founder of Experimental Mind, to Statsig for an engaging webinar. What Will You Learn? Kevin will share effective strategies for fostering a data-driven culture in product development through experimentation. This session is ideal for anyone looking to enhance their product strategy with data insights. Secure Your Spot Register here to join us for this informative session: https://lnkd.in/geB72twg Looking forward to seeing you there!

I spy Statsig driving around SF 👀 After feedback from our prior billboard messaging, we made a slight tweak... #statsigsnapshots

It's Feature Friday, Week #14, and this week we’ve continued to expand our capabilities for Product Analytics! 📊 🚀 👥 Announcing Multi-event Cohorts, which lets you dissect user behavior in more ways to get deeper insights into Engagement & Retention. - You can now create user cohorts based on multiple events to form highly specific user groups and analyze how they interact with your product. - For example, include users who have engaged in various combinations of activities, such as completing a purchase and subscribing to a newsletter, or viewing a product but not adding it to their cart. Very soon, we will add the ability to save and reuse these cohorts—stay tuned, as we will be shipping powerful updates for Product Analytics in the coming weeks! And that's not all! Amidst all these awesome UI-facing features, let's not forget what powers Statsig behind the scenes -- our SDKs. 📈 We're introducing a set of SDK performance stats to monitor SDK health, including download config spec size, success rate, average initialization time, and more stats coming soon. We have a lot of exciting features rolling out soon on both our fully-hosted (Cloud) and Warehouse Native offerings, which you can track here: https://lnkd.in/g4D7Q9N3 #product #analytics #developers #community